Keyless provides user-friendly account recovery from any device, minimizing the burden on customer service agents. Recovering accounts with Keyless is also fundamentally more secure, as we tie a person to their account using their biometrics. For businesses looking to enhance their security even further, we can leverage additional authentication methods such as SMS OTPs or email magic links as optional factors in the recovery journey.
Keyless’ recovery process is based on combining a user’s facial biometrics with their existing username or identifier, which can be augmented with an additional, optional factor such as SMS OTPs or email magic links. Users recover their accounts without relying solely on phishable knowledge factors or costly IT helpdesks.